Terms of service

Terms of Service

Last updated: May 30, 2026

Overview

This website is operated by FurClear Pets, under the domain furclearpets.com. Throughout the site, the terms “we”, “us” and “our” refer to FurClear Pets. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including those additional terms, conditions, and policies referenced herein and/or available by hyperlink (including our Privacy Policy, Shipping Policy, and Return & Refund Policy).

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you have parental or guardian consent to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright and trademark laws) in connection with your use of our Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission over networks via industry-standard SSL technology.

Section 3 – Accuracy of Information

We strive to keep product descriptions, pricing, and website information accurate and up to date, but we are not responsible if information on this site is inaccurate, incomplete, or out of date. The material on this site is provided for general information only and should not be relied upon as the sole basis for making purchase decisions.

Section 4 – Pricing & Service Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any part of the Service or any product offering without prior notice. We will not be liable to you or any third party for any price change, product suspension, or service modification.

Section 5 – Products & Services

Our pet cleaning products are sold exclusively through our online store. All products are subject to availability, and we may limit the quantity of any item sold. All products are subject to our Return & Refund Policy. We make reasonable efforts to display product colors and images accurately, but cannot guarantee that your device’s display will perfectly match the actual product.

Section 6 – Billing & Account Accuracy

We reserve the right to refuse or cancel any order you place with us, for reasons including but not limited to product availability, payment verification failure, or suspected fraudulent activity. In the event that we modify or cancel an order, we will attempt to notify you by contacting the email address and/or phone number provided at the time of order placement. You agree to provide current, complete, and accurate purchase and account information for all transactions.

Section 7 – Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for examining or evaluating the content, accuracy, or privacy practices of any third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party sites you access through our site.

Section 8 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any applicable federal, state, or local laws, regulations, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to upload or distribute malicious software, spam, or harmful content; or (f) to interfere with or circumvent the security features of our website.

Section 9 – Disclaimer of Warranties; Limitation of Liability

Our website and products are provided on an “as is” and “as available” basis, without any warranties, express or implied. In no event shall FurClear Pets, our directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Service or products, including but not limited to lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

Section 10 – Indemnification

You agree to indemnify, defend, and hold harmless FurClear Pets and our parent companies, subsidiaries, affiliates, partners, and employees from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of any third party.

Section 11 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States.

Section 12 – Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Contact Information
  • Operator: FurClear Pets
  • Email: support@furclearpets.com
  • Address: 37 Bennett Rd, Rochester, Massachusetts 02770, United States
  • Phone: +1 (215) 896-2673
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time (ET)